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31 changes: 26 additions & 5 deletions world-id/sandbox/sandbox-access.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -33,13 +33,34 @@ you to the external tester group directly.

The sandbox build is distributed through a **private testing track on Google Play**.

#### Request tester access

1. In the [Developer Portal](https://developer.world.org), select **World ID Sandbox**
from the sidebar.
2. Enter the email address associated with your Google Play account to request tester
access.
3. Once access is granted, scan the QR code or open the Google Play link on the same
page.
4. Sign in with the same Google Account and install the **World ID (Sandbox)** build.
2. Enter the email address for the Google Account you use with the Google Play Store,
then request tester access.
3. Wait until access is granted before opening the Google Play testing link.

#### Install the build

1. On your Android device, open the Google Play Store and confirm that it is signed in
with the exact Google Account for which you requested tester access.
2. If this is the account's first Google Play Store sign-in, complete the initial setup
and accept all Google Play Terms of Service before continuing.
3. In the browser that will open the testing link, sign in to the same Google Account.
The browser and Google Play Store must use the same account; otherwise, Google Play
may report that the build is unavailable.
4. Return to **World ID Sandbox** in the
[Developer Portal](https://developer.world.org). On your Android device, scan the QR
code or open the Google Play testing link.
5. Install the **World ID (Sandbox)** build from Google Play.

#### Troubleshooting FAQ

- Confirm that the email used to request tester access matches the Google Account used
by both the browser and Google Play Store.
- If the account has just signed in to Google Play for the first time, Google may need
time to recognize the new account. Wait at least **15 minutes** before opening the testing link again.

## 2. Point your integration at Sandbox

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