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Add warning about S3 outages affecting form downloads #2088

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Add warning about S3 outages affecting form downloads #2088

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c07f7e8
reducing repetition of 'things' to improve awkward sentence flow
gaurav-goswamii Aug 9, 2026
435b5af
docs: warning about s3 outage affecting downloads
gaurav-goswamii Aug 14, 2026
ce9f59d
docs: warning about s3 outage affecting downloads
gaurav-goswamii Aug 14, 2026
861bc88
docs: revise s3 outage warning
gaurav-goswamii Aug 15, 2026
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6 changes: 5 additions & 1 deletion docs/central-install-digital-ocean.rst
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Expand Up @@ -532,7 +532,11 @@ Creating and using a custom PostgreSQL database server
Using S3-compatible Storage
---------------------------

By default, Central stores form and submission attachments in its main database, but it can be configured to move these to an external object store. If you already have or plan to collect many files, storing them outside the main database can reduce database load and cost. It can also make it more practical to backup and restore the database.
By default, Central stores form and submission attachments in its main database, but it can be configured to move these to an external object store.

- If S3-compatible storage goes down, Central will still accept submissions, but devices may not receive updates to forms with attachments, and integrations or dashboards that use attachments may fail.
- If you opt into S3-compatible storage, you must design a backup and restore strategy for that storage.
If you already have or plan to collect many files, storing them outside the main database can reduce database load and cost. It can also make it more practical to backup and restore the database.

Consider the following to help you decide whether S3-compatible storage is a good fit:

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