Voice AI for automotive dealerships.
Lokam automates CSI follow-up calls, recovers unsold leads, and improves dealership retention - powered by voice AI and integrated directly with your DMS.
Backed by World Auto Group, IL - our customer turned investor.
- Voice AI Calling - Outbound and inbound calls handled autonomously. Conversation, objection handling, and escalation - no scripts, no agents.
- Lead Recovery - Re-engage customers who didn't complete a purchase. Track pipeline status and conversion rates per rooftop.
- NPS & Feedback Collection - Post-service calls that score satisfaction, detect detractors, and surface top concerns by focus area.
- DMS Integration - Syncs customer records, repair order history, and lifetime value from Fortellis CDK in real time.
- AI Insights - Post-call analysis powered by GPT-4: sentiment detection, concern categorization, and service advisor performance tracking.
- Multi-Rooftop Dashboards - Org-level and per-location views for KPIs, call metrics, and team performance.
| Name | Role | About |
|---|---|---|
| Saleeq | Co-founder & CEO | Built enterprise automation products. Obsessed with the gap between what dealerships promise and what happens. |
| Nevin | Co-founder & CTO | Leads the technical architecture behind Lokam's real-time voice infrastructure. |
| Christin | Software Engineer | Builds and maintains the infrastructure keeping Lokam's AI calls fast, reliable, and scalable. |
| Ramees | QA Engineer | Owns quality across every release - from call flow testing to full regression coverage. |
| Sinan | AI/ML Engineer | Builds and optimizes models powering Lokam's conversation intelligence and sentiment detection. |
| Vaibhav | AI/ML Engineer | Works on model fine-tuning, voice pipeline improvements, and the data systems behind them. |
| Ishita | AI Graphic Designer | Shapes Lokam's visual identity across product and brand - making complex AI feel approachable. |
| Gautham | SWE Intern | Contributing to full-stack features and internal tooling across Lokam's core product. |
