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Use the Resolve WordPress Support Ticket skill.

Support Ticket

Plugin Name

Directorist - WooCommerce Pricing Plans

Customer Message

Hello,

I am using Directorist Core and Directorist addon Woocommerce pricing plan. Every time I try to update a listing there is a loop and because of this I get a 500 timeout error from my server.

I debugged the issue and found that DWPP_Controller->dwpp_save_metabox() calls dwpp_need_listing_to_refresh(), which triggers wp_update_post() inside save_post, causing a recursive save_post loop and eventually a database deadlock.

When I deactivate the addon, updating listings works normally.

Could you please investigate this?

Site Access

Additional Information

  • Reproduce the issue on the customer's production site if necessary.
  • Do not modify the production server.
  • Implement the fix locally.
  • Verify the fix using Agent Browser.